Privacy Statement

BRU TEXTILES and associated companies respect your privacy. In this privacy statement, we set out the manner in which your personal data is collected and processed by BRU TEXTILES, depending on your relationship with BRU TEXTILES.

This privacy statement was last updated in connection with the General Data Protection Regulation (GDPR) which came into force on 25 May 2018. This new legal framework gives EU citizens more control over their personal data and provides for better data protection throughout Europe. This new regulation applies worldwide for all companies and organisations that record and process personal data of European citizens (irrespective whether services or products are paid for or not) and all companies and organisations that are located within the European Economic Area.

We may revise our privacy statement following new or changed processing. Therefore, we recommend that you check the privacy statement regularly. We will make use of a pop-up on the website in the event of significant changes to our privacy statement.

This privacy statement is issued by the company BRU TEXTILES nv, with its registered office at 2550 Kontich, Statenrozen 2a and company number 0453.835284.

Which personal data do we process?

BRU TEXTILES processes various personal data depending on your relationship or collaboration with BRU TEXTILES.

As a customer

We collect the following personal data in connection with or pursuant to our relationship with (potential) customers:

  • Identification and contact details (name, e-mail address, telephone number, address..);
  • Professional details (position, company number);
  • Financial and economic data (payments);

As a supplier

We collect the following personal data in connection with the collaboration with our suppliers:

  • Identification and contact details (name, e-mail address, telephone number, address..);

As a job applicant

In connection with job applicants, BRU TEXTILES limits the collection of personal data to the following:

  • Identification and contact details (name, e-mail address, telephone number...);
  • Professional details (CV, motivation letter, evaluations).

As a visitor of our websites

When you visit our websites, we will automatically collect a number of personal details by means of cookies. For this, we refer you to the cookie statement on the websites. The websites that are owned by BUR TEXTILES are:

  • brutex.com
  • fr-one.com
  • fibreguard.com
  • brugle.com
  • coverswallcoverings.com
  • labo-tex.com

Why do we process personal data?

BRU TEXTILES processes personal data for various purposes, depending on your relationship or collaboration with BRU TEXTILES.

As a customer

We collect and process personal data of customers for the following purposes:

  • To provide the services, information, support, etc. that you request;
  • To processing orders; orders;
  • To maintain customer relationships;
  • In order to help us to serve you and to offer you personalised functionalities;
  • To comply with our legal obligations - including, but not necessarily limited thereto - all administrative, tax-related and social-legal obligations.
  • To comply with the conditions and security regulations that are imposed on us in connection with our status as “Known Consigner", “Authorised Economic Operator”, “Entry in the Declarant's Records (EiDR), ...
  • To grant you your access rights to our websites, mobile sites and/or applications..
  • To direct our efforts for the improvement of our products;
  • To contact you as a possible survey respondent;
  • Provided with explicit permission, to send promotion material (newsletters, ..) to you.

As a supplier

We collect and process personal data of suppliers for the following purposes:

  • The optimal collaboration and maintaining the suppliers relationship;
  • To place and pay for orders.

As a job applicant

We collect and process your personal data for the following purposes:

  • To carry out an effective and efficient recruitment and selection procedure;
  • Later communication for a (different) job vacancy within a period of one year.

How have we obtained your personal data?

As a customer

We obtain your personal data that you share directly with us. This is possible through various channels such as through an employee or a sub-contractor. In some case, it is possible that we obtain your personal data via public databases or acquaintances. If this is the case, then we will inform you about this during our first contact as required by law.

As a supplier

We obtain your personal data that you share directly with us. In some case, it is possible that we obtain your personal data via public databases or acquaintances. If this is the case, then we will inform you about this during our first contact as required by law.

As a job applicant

We obtain the personal data that you share with us via your job application. In addition, we could possibly request references from a third party (former employers).

With whom do we share your personal data?

We share your personal data with third parties that provide communication and IT services to us insofar as necessary for carrying out our processing. However, we assure you that all our third parties have taken the necessary measures to guarantee your privacy.

As a customer

The possible third parties for you as a customer are:

  • Sitecore, Copenhagen, Denmark;
  • Virto Commerce, Los Angeles, United States;
  • Microsoft Azure, Seattle, United States;
  • Ingenico, Paris, France;
  • Paypal, California, United States;
  • Zendesk, California, United States;
  • Campaign Monitor, London, United Kingdom;
  • Courier, transport, logistic and administrative service providers such as the Dutch post, FedEx, DHL, B-Post, Port of Antwerp, Brussels Airport, DSV, Kuhne + Nagels, …
  • Telenet
  • Proximus
  • Mobitel
  • G4S
  • ProxyClick
  • LogMeIn
  • Facebook
  • DataUnit
  • Adobe
  • SAP- The ValueChainSitecore, Copenhagen, Denmark;
  • Ship It Smarter, Hilversum, Netherlands;
  • Streamsoftware, Berchem, Belgium;
  • Isabel, Brussels, Belgium;

As a supplier

The possible third parties for you as a supplier are:

  • Omninet, Nürnberg, Germany;
  • Hetzner, Guzenhausen, Germany;
  • Courier, transport, logistic and administrative service providers such as the Dutch post, FedEx, DHL, B-Post, Port of Antwerp, Brussels Airport, DSV, Kuhne + Nagels, …
  • Proximus
  • Mobitel
  • G4S
  • ProxyClick
  • LogMeIn
  • Facebook
  • DataUnit
  • Adobe
  • SAP- The ValueChainSitecore, Copenhagen, Denmark;

As a job applicant

The possible third parties for you as a job applicant are:

  • Robert Half, Menlo Park, California, United States;
  • Ago Jobs & HR, Wolvenstraat 23, 8500 Kortrijk, Belgium;
  • Hays, London, United Kingdom.
  • AGO Interim
  • Hays
  • Secretary Plus
  • Dixon
  • Office Team
  • Accountemps
  • Bloove Me
  • Digitalents
  • Experis
  • AT Recruitment
  • Bonache
  • Lab support
  • Kameo

We will not share your personal data with any others parties than the above-mentioned third parties without having obtained explicit permission to do so. Furthermore, we may have to share your personal data in connection with an investigation into unlawful or illegal activities via our website, possible cases of fraud, possible actions that form a potential threat to safety in general or the safety of a person, possible violations of the service conditions or to prevent these activities or actions or to take the necessary action to stop these activities or actions or to defend ourselves against legal claims. Finally, personal data may also be shared in special circumstances such as pursuant to summons, court orders, requests, notifications of legal bodies or law enforcement bodies that require such disclosure.

How long do we retain your personal data?

BRU TEXTILES undertakes not to retain your personal data longer than for the purpose for which we have collected these personal data.

As a customer

We will retain the personal data of customers for a maximum period of 10 years after the last purchase.

As a supplier

We will retain the personal data of suppliers for a maximum period of 10 years after the last order.

As a job applicant

We will retain the personal data of job applicants for a maximum period of 1 year after the job application procedure.

Should we wish to retain your personal data for a longer period, we will request your explicit permission to do so.

How is your personal data protected against loss, misuse or undesired manipulation?

In order to protect the information that we have under our control against loss, misuse or undesired manipulation, we have appropriate physical, electronic and managerial procedures in place to guarantee the availability, confidentiality and integrity of your personal data. For example, our servers are only accessible for authorised personnel, your personal data are only shared with personnel on a need to know basis only for the purpose of the realisation of the transaction and providing the requested services to you. Moreover, an extensive analysis is performed for new projects that could possibly have an impact on your privacy to guarantee your rights, the security and protection of your personal data. Should an incident occur nevertheless involving your personal data, you will be notified personally in the circumstances provided for in the law.

Which possibilities do you have with regard to your rights?

You can change your interests and or subscribe or unsubscribe to any marketing or promotional newsletter or mailing at any time. BRU TEXTILES retains the right to send service-related communication to you as part of your BRU TEXTILES account, without you having the possibility to unsubscribe for this. You can change or update your account settings at any time.

When you share your personal data with BRU TEXTILES, you have a number of rights with regard to your personal data. BRU TEXTILES respects these rights and aims for transparency and accuracy of your personal data. Therefore, as an individual you have the right to:

Inspect and transferability of your personal data;

Revise (correct) your personal data if the data are incorrect or incomplete;

Temporary (or permanent) limitation of the processing of your personal data*;

Delete your personal data**;

To oppose the use of your personal data for direct marketing purposes.

* With these rights, you must take into account that BRU TEXTILES may no longer be able to offer some services. For instance, you will no longer be able to purchase products at BRU TEXTILES or we will no longer be able to contact you for possible job vacancies.

** BRU TEXTILES retains the right to determine whether your request is justified. Moreover, in some cases, we have to comply with a number of statutory retention periods and therefore we cannot fully accommodate your request to delete your personal data. In that case, we will evaluate which personal data we can already delete and we will inform you accordingly.

If you have any further complaints regarding compliance with the privacy statement, you must contact us first. If you still have any unresolved issues after that which you believe that we have not dealt with properly, you can contact the Personal Data Protection Authority.

If you wish to exercise your rights or submit complaints, we do request you to first identify yourself with a copy of the front of your identity card in order to avoid anyone doing this in your name. We will delete this copy immediately after verifying your identity. In addition, we request you to always be as specific as possible so that we can respond to your request optimally. We will always respond within the statutory specified term of 30 days.

Contact information

BRU TEXTILES

Satenrozen 2a, 2550 Kontich

E: privacy@brutex.com

Data Protection Officer:

VOF eetee- Toni Van Remortel

E: privacy@brutex.com

Data Protection Authority

Drukpersstraat 35, 1000 Brussel

T: +32 (0)2 274 48 00

E: commission@privacycommission.be